Terms and conditions
Last updated
These terms cover using this website and buying from Sticks & Stones Golf Apparel LLC, which runs the Sticks and Stones Shop ("we", "us"). Please note that they include a limit on our liability and an agreement to resolve disputes by arbitration (see Limit of liability and Disputes and arbitration below). By placing an order, you agree to these terms, including those sections. Using the site also means you agree to them.
On this page
Who we are
Sticks & Stones Golf Apparel LLC is a Colorado limited liability company. Under the Sticks and Stones name, we sell golf polos, hats and gift cards, online and at events. Contact: Email contact@sticksandstonesshop.com or call 803-394-1630.
Prices and payment
Prices are in US dollars. Your total, with shipping, discounts and sales tax, is shown before you pay. Sales tax is charged on Colorado orders at the rate for the delivery address; orders shipped outside Colorado aren't charged sales tax by us.
Payment is taken by Square. Your order is confirmed once Square tells us it's paid, and we email you a receipt.
If you are under 18, a parent or guardian should place or review your order.
Stock
Stock shown on the site is live. If something sells out after you've paid, we'll email you to offer a swap for another item, or to ship it as soon as it's back in stock. You may instead cancel that item for a prompt refund.
If there's no firm restock date, or the wait is longer than 30 days, you may cancel the item at any time before it ships.
Discount codes, sales and gift cards
Codes, sales and bundle prices follow the rules shown in the bag. When more than one deal could apply, the bag applies the best one for you, and codes don't stack on top of a sale price for the same polo.
Gift cards are emailed to the recipient and can be spent online. They're non-refundable and never expire. A remaining balance of $5 or less is paid out in cash on request, and there are no dormancy or other fees.
Shipping and returns
See our Shipping policy and Return policy.
Elevation Rewards
Points and reward codes work as described on the Rewards page. Reward codes are single use and may have an end date shown on the code.
We may change or end the program at our discretion. If we do, we'll let members know by email ahead of time. Points you've already earned stay usable for 60 days after we send a change notice, and reward codes already issued stay valid through the expiry date printed on them.
Using the site
Don't misuse the site: no attempts to break in, overload it or get around its limits, and nothing unlawful, abusive or someone else's in what you send us, including Member Map pins, photos, ratings and messages.
Anything you submit for the site (a rating, a pin or a photo) may be shown publicly once we approve it. We can decline or remove it at any time.
Our content
The Sticks & Stones name, logo, prints, photos and words on this site are ours. Please don't copy them for commercial use without asking.
Disclaimer
We work to keep the site accurate, but colours on screen, delivery estimates and Ask the Dude's answers can be off. Ask the Dude is an automated helper, not a person; when it matters, email us. The site is provided as is.
Limit of liability
To the fullest extent the law allows, we are not liable for any indirect, incidental, special or consequential losses arising from your use of the site or your purchase. Our total liability for any claim is limited to the amount you paid for the order the claim relates to. For a claim not tied to an order, our total liability is limited to the amounts you paid us in the 12 months before the claim arose.
This section does not limit liability that cannot be limited by law, including liability for gross negligence, willful misconduct or personal injury. It also does not limit claims under the Colorado Consumer Protection Act to the extent the law does not allow them to be limited.
Disputes and arbitration
If a problem comes up, email us first at contact@sticksandstonesshop.com and we'll try to sort it out informally.
Any dispute we can't resolve that way will be settled by binding individual arbitration in Denver, Colorado, rather than in court, except where the law doesn't allow it. The arbitration will be run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Hearings may be held remotely, by phone or video. We pay the AAA fees charged to the business side.
Either of us may instead bring an individual claim in small claims court, as long as it qualifies there.
Class-action waiver: disputes are resolved only on an individual basis, not as a class, collective or representative action. If this waiver is found unenforceable for a claim, that claim will be decided in court, not in arbitration, and the rest of this section still applies to any other claims.
Opting out: you can opt out of this arbitration agreement by emailing contact@sticksandstonesshop.com within 30 days after your first order and saying you want to opt out.
A court, not an arbitrator, decides whether this section applies to a dispute.
This section does not apply to disputes involving sexual assault or sexual harassment (9 U.S.C. §§ 401–402).
Governing law
These terms, and any dispute about them or your order, are governed by the laws of the State of Colorado, without regard to its conflict-of-law rules. The Federal Arbitration Act governs the Disputes and arbitration section.
Changes
We may update these terms. The version on this page when you place an order is the one that applies to it.

